Can I swap out a meal plan?

You bet! You can switch out every meal plan, every week if you want. This is easy to do anytime you are in our app.

What if you load something to my cart that I already have on hand?

(This applies to Dinnerhub PLUS subscribers.) Simple. You can delete any item (even those loaded by us) before purchasing your groceries. And yes, you can also add any items inside your grocer’s app.

Can my company offer this to employees as a fringe benefit?

Absolutely. This is the ULTIMATE fringe benefit. We offer special pricing for our Corporate Affiliates.

Interested? Simply email your company name & HR representative’s name to support@thedinnerhub.com. We will chat with them to answer their questions. Bonus: If your company chooses Dinnerhub as a fringe benefit, we will send you a $50 gift card!

What if I need to skip a week?

Easy. Don’t push the load your cart button in our app. Nothing will be added to your online grocery cart.

Can I have my cart auto-loaded on the same day each week?

(This applies to Dinnerhub PLUS subscribers.) Yes! We are the only meal plan service (that we know of) who will auto-load complete meal plans for you at no extra charge. Just select ‘Auto-load’ in our app under Settings.

Can I cancel at anytime?

Yes, of course! Simply touch the Preferences icon on your app screen. You will find the link to cancel your subscription at the bottom.

How are you different from a Meal Delivery Kit vendor?

• We appeal to those who don’t like scheduling someone to be home when the meal kit should arrive.
• Using Dinnerhub eliminates the pain of having to recycle and dispose of all the shipping materials that come with meal delivery kits.
• Our ingredients are always fresh! Sometimes that can be a problem with meal delivery kits.
• Our meals are chef-designed, but not ‘too’ gourmet. We cater to those who need yummy meals in 20-40 min. three times a week.

How are you different from other competitors?

• Our step-by-step, pictured meal instructions are thorough, easy to follow, and make it simple to prepare dinner with another person.
• We fill your cart with the right ingredients (& the right quantity) without any thought on your part! No scrolling to pick from different brands, or having to input how many of each. (NOTE: We load a few brand-specific products where we feel a particular brand is necessary to the meal’s success. If you choose, you can always swap out for no-brand/other brand options before finalizing your purchase.)
• We are your busy-day dinner solution. Three 20-40 min. meals are sent to your app for those nights you need them most. This leaves room on other nights to cook from your personal recipe box, do date-night, ‘Taco Tuesday’ night, or other family meal traditions you have.

How does Dinnerhub define their meal preference options?

• Definition Gluten Free: Excludes the protein gluten. Gluten is found in grains such as wheat, barley, rye, and a cross between wheat and rye called triticale.
• Definition Diabetic Friendly: Filled with healthy carbohydrates, fiber-rich foods, fish and “good” fats. It’s low in fat, calories, sugar, and refined carbohydrates.
• Definition Low Carb Diet: It limits carbohydrates—such as those found in grains, starchy vegetables and fruit—and emphasized foods high in protein and fat.
• Definition of Dairy Free Diet: “Free from milk-based ingredients.” This includes casein, whey, lactose, and even milk fat. It does not include eggs.

When do you load my online grocery cart with ingredients for the meals I picked?

(This applies to Dinnerhub PLUS subscribers). We aim to load your cart within 1 hour of you touching the “Fill my online grocery cart” button when you touch between 7:00 am and 5:00 pm MT. On Sundays we only load carts at 7:00 pm to 9:00 pm. If you touch the button outside of those hours, you will have to wait to see them in your cart when our personal shoppers start loading again. We also don’t load online shopping carts on holidays (New Year’s, Martin Luther King, Washington, Memorial, Independence, Labor, Veterans, Thanksgiving, and Christmas (December 24th-26th) to give your personal shoppers times to be with their families.

Do you load my online cart with every single ingredient for the meals I picked?

(This applies to Dinnerhub PLUS subscribers.) Each meal plan reminds you which ingredients you need to have on hand.

We do not load common spices, olive oil, white sugar & flour. That way you don't have to delete 'olive oil' (for example) from your online cart every. single. week. (You're welcome!) and remember, you can always delete or add any item to your cart before completing your purchase.